Privacy Policy
At Decolonizing Love, we are committed to protecting your privacy and handling your personal information in alignment with both legal obligations and the values of decolonization.
Information We Collect
We collect the following types of information:
- Names
- Email addresses
- Billing and shipping addresses
- Payment details
- Responses to the Relationship Agreement Generator questionnaire, including sensitive personal information such as relationship structure, boundaries, and other personal questions
- Optional demographic information
Lawful Basis for Processing
Data processing relies on user consent and contract fulfillment. For any processing of sensitive personal data, such as relationship information, we rely on your explicit consent.
Purpose of Data Collection
We use your data to personalize agreements and services while supporting relational accountability. Anonymized, aggregated research on decolonizing love may inform community education.
Data Storage and Security
Personal data is secured on Decolonizing Love's Google Account, which is protected by Two-Factor Authentication (2FA). We also use:
- Fillout.com for the Relationship Agreement Generator
- Sender.net for email marketing and newsletters
- Stripe for payment processing
Data Transfers
International transfers include appropriate safeguards like standard contractual clauses complying with legal requirements.
Data Retention
- Transaction data: 5 years
- Relationship Agreement Generator names/emails: 1 month
- Anonymized responses: 12 months
- User accounts: Until deletion requested; inactive accounts deleted after 2 years
- Marketing data: Until opt-out
- Analytics data: 12–24 months
Data Sharing
Third-party services we share data with include:
- Stripe for payment processing
- Sender.net for email marketing and newsletters
- Fillout.com for the Relationship Agreement Generator
- Google Analytics and Google Tag Manager for website analytics
- Microsoft Clarity for understanding how visitors interact with our site (heatmaps and session recordings)
- Meta Pixel for measuring the effectiveness of our social media content
We do not sell your data or use it for marketing purposes without your explicit consent.
Data Sovereignty and Ownership
We respect data sovereignty. You maintain ownership and control over accessing, modifying, and requesting deletion of your personal information.
Cookies and Tracking Technologies
We use the following categories of cookies and similar technologies:
- Necessary (always active): Required for the site to work, including your cart, checkout, and saved preferences.
- Performance & Analytics (opt-in): Helps us understand how people use the site so we can make it better. Includes Google Analytics and Microsoft Clarity.
- Advertising (opt-in): Used to measure the effectiveness of our social media content and show you relevant updates.
You can manage your cookie preferences at any time using the cookie consent banner shown on your first visit, or by clicking "Cookie Settings" in the site footer.
Data Subject Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, please email contact@decolonizing.love. Responses typically occur within 30 days.
Opt-out of Marketing
Unsubscribe links appear in all marketing emails. Data deletion requests will halt all marketing communications.
Data Breach Notification
In the event of a data breach, we will notify affected users within 72 hours if there is a risk to their rights and freedoms.
Children's Privacy
Our services are not intended for children under 16. Any data collected from minors without parental consent will be deleted immediately.
Policy Updates
Updates to this policy are communicated via email. Continued use of our services constitutes acceptance of changes.
Contact Us
For questions about this privacy policy, please contact us at contact@decolonizing.love.
