Terms & Conditions

Credit card and PayPal payments are accepted. By making a purchase, you authorize charges for the total amount including applicable taxes and shipping fees.

Merchandise

• International shipping takes 3–21 days
• Lost items can be replaced or refunded after delivery windows expire
• Damaged items require notification within 7 days with photo evidence
• Refunds and exchanges are decided on a case-by-case basis

Coaching Sessions

• Refundable if canceled 24+ hours before the session
• Non-refundable if canceled within 24 hours

Digital Assets

• All digital downloads are non-refundable

Digital materials are copyrighted works owned by Decolonizing Love. Purchasers receive a non-exclusive, non-transferable license for personal use only within their relationship or polycule. Distribution, resale, modification, or reverse-engineering is strictly prohibited.

All website content is copyright-protected. Commercial use requires written permission from Decolonizing Love.

Report infringement to contact@decolonizing.love with: a description of the work, a link to the infringing content, your contact details, and a good faith statement.

Users must:

• Provide accurate information during registration and purchases
• Use digital assets solely for personal purposes
• Comply with all terms in this agreement

• Coaching services carry no guarantees regarding relationship outcomes
• Digital assets are provided as-is; the company bears no responsibility for issues arising from their use

Personal data collection is governed by our Privacy Policy.

• Distributing digital assets outside one's relationship or polycule
• Engaging in unlawful activities on the website

Direct negotiation is encouraged first, followed by non-binding mediation, then binding arbitration under Ontario law.

This agreement is governed by the laws of Ontario, Canada.

Decolonizing Love reserves the right to modify these terms at any time. Continued use of the website and services constitutes acceptance of any updates.