Shipping & Returns

Everything you need to know about getting your order delivered and our hassle-free return process.

Domestic & International Shipping

Our shipping services cover both domestic and international destinations.

Processing Time

All orders are processed within 1–2 business days. You will receive a notification once your order is shipped.

Delivery

For North American domestic orders, expect receipt within 3–7 business days post-shipment. International delivery typically spans 7–21 business days.

International shipments may be subject to customs fees or import duties. These charges are the responsibility of the recipient and vary by country.

Shipping Costs

Shipping costs vary based on destination and will be calculated at checkout. It's typically between $5 and $15 USD.

Returns & Exchanges

We want you to love what you ordered! If you are not completely satisfied with your purchase, we're here to help.

Returns

You can return your item(s) within 30 days of receipt for a full refund. Items must be in their original condition and packaging.

Exchanges

For size or color exchanges, return the original item for a refund and submit a new order.

How to Return or Exchange

Damaged or Faulty Goods

Your satisfaction is our priority. If you receive a damaged or faulty item, we are committed to making it right.

Please contact us within 48 hours of receiving your order if there is any damage or manufacturing faults. Include your order number and photo evidence so we can resolve the issue as quickly as possible.

Contact Us

For any questions about shipping, returns, or exchanges, please reach out to us at contact@decolonizing.love.